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Hi have the 0same problem. I just create my account today and when I try to log in this error pops up.
Hope that I can get any help 🙂 Thanks in advance.
Hello FP_10877537,
Thank you for using PTC Community!
For Field Enablement site access related queries, please submit a support ticket using the 'My PTC Assistant".
Select 'Field academy' from the menu.
In order to access this support ticket logger, you need to login with your PTC.com credentials.
Hope this helps.
Regards,
Vivek N
Community Moderation Team.