Community Tip - Visit the PTCooler (the community lounge) to get to know your fellow community members and check out some of Dale's Friday Humor posts! X
Solved! Go to Solution.
Hi @MK_10173415 , I've just checked your user account and there are no obvious issues. The account isn't locked out and you have the "Log Cases" permission. I've opened 16456203 with our Web Accounts team to help you with this.
While awaiting follow-up, here are 2 quick things to try: Password update and same operation in a different browser.
Best regards,
Peter.
Hi @MK_10173415 , I've just checked your user account and there are no obvious issues. The account isn't locked out and you have the "Log Cases" permission. I've opened 16456203 with our Web Accounts team to help you with this.
While awaiting follow-up, here are 2 quick things to try: Password update and same operation in a different browser.
Best regards,
Peter.