Community Tip - Learn all about the Community Ranking System, a fun gamification element of the PTC Community. X
Through support portal, we get dump / export of all call details only for last 6 months. In case if we need details of all calls opened in last 2 yrs, how can we get this.
Solved! Go to Solution.
Update: "Advanced" tab works fine.
View solution in original post
Switch to the 'Advanced' tab and change the dates to whatever range you desire.
Thanks it works from advanced tab.
