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Question on older call details

nas-2
3-Visitor

Question on older call details

Through support portal, we get dump / export of all call details only for last 6 months. In case if we need details of all calls opened in last 2 yrs, how can we get this.

1 ACCEPTED SOLUTION

Accepted Solutions
VladimirN
24-Ruby II
(To:nas-2)

Update: "Advanced" tab works fine.

View solution in original post

3 REPLIES 3
VladimirN
24-Ruby II
(To:nas-2)

Update: "Advanced" tab works fine.

TomU
23-Emerald IV
(To:nas-2)

Switch to the 'Advanced' tab and change the dates to whatever range you desire.

 

TomU_0-1582726044862.png

TomU_1-1582726060744.png

 

nas-2
3-Visitor
(To:TomU)

Thanks it works from advanced tab.

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