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Question on older call details

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Question on older call details

Through support portal, we get dump / export of all call details only for last 6 months. In case if we need details of all calls opened in last 2 yrs, how can we get this.

1 ACCEPTED SOLUTION

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Re: Question on older call details

Update: "Advanced" tab works fine.

View solution in original post

3 REPLIES 3
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Re: Question on older call details

Update: "Advanced" tab works fine.

View solution in original post

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Re: Question on older call details

Switch to the 'Advanced' tab and change the dates to whatever range you desire.

 

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TomU_1-1582726060744.png

 

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Re: Question on older call details

Thanks it works from advanced tab.