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SPR Tracker does not find SPRs where I'm Case contact.

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SPR Tracker does not find SPRs where I'm Case contact.

SPR Tracker does not find SPRs where I'm Case contact. Please see attached photos.

 

PTC eSupport Case tracker.JPGPTC eSupport SPR tracker.JPGPTC eSupport SPR tracker search.JPG

1 REPLY 1

Re: SPR Tracker does not find SPRs where I'm Case contact.

@åwijkmark thank you for bringing this to my attention. I have been able to reproduce the behaviour and I have logged it with our web team to investigate further. I will update you when I have more information.