SPR Tracker does not find SPRs where I'm Case contact.

[awijkmark]

SPR Tracker does not find SPRs where I'm Case contact. Please see attached photos.

[Heidi]

@awijkmark thank you for bringing this to my attention. I have been able to reproduce the behaviour and I have logged it with our web team to investigate further. I will update you when I have more information.

[Heidi]

@awijkmark this issue has been resolved by our web team. You can use the SPR Tracker (https://support.ptc.com/appserver/cs/spr_tracker/spr_tracker.jsp) to find SPRs where you are the case contact.

[awijkmark]

Hi,
Search says found result but no list is presented on the web page...
Something wrong ?
Regards,
Åke Wijkmark

[cid:image001.png@01D4EBB2.EBC32D90]

[TomU]

@Heidi,

I'm seeing the same thing.  Results are found but not displayed.

[Heidi]

@awijkmark , @TomU , you are both right, the fix was only partial - the csv file is avilable but results table is missing - the web team are looking into this.