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Special Characters in Support Search

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Regular Member

Special Characters in Support Search

When searching in Google Chrome, I get special characters on the webpage as shown on the attached screen shot. 

4 REPLIES 4
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Re: Special Characters in Support Search

Hi Phillip,

Is this issue resolved after setting your language preference to English ? (Hover over your name, then under My Web Account > "Change Language". Refresh the page and you should see the application strings in back in English.

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Re: Special Characters in Support Search

There have been a couple of times where the entire PTC support site suddenly changes to a completely different language.  Last time it was Italian.  I can't read Italian and don't have that language installed on my browser.  It was only the PTC support site displaying in the language.  All other websites were fine.  Completely clearing the browser cache fixed the problem and switched the support site back to English, but I still have no idea why it changed in the first place.

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Re: Special Characters in Support Search

I have not experienced this since about a week after the initial post. I would say the issue is resolved. 

 

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Re: Special Characters in Support Search

Thank you 

 

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