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Access Denied

Vijay897
2-Explorer
2-Explorer
‎Apr 30, 2020 12:23 AM
‎Apr 30, 2020 12:23 AM

Access Denied

Hi,

 

While accessing to link https://support.ptc.com/apps/licensePortal/auth/ssl/index, it return access denied message

 

"Access Denied - Insufficient Privileges

A problem was encountered with your web account. Please contact eSupport Help Community to resolve this issue. We apologize for any inconvenience."

 

Please advise

 

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1 REPLY 1
Pierre_M
15-Moonstone
15-Moonstone
(To:Vijay897)
‎Apr 30, 2020 03:05 AM
‎Apr 30, 2020 03:05 AM

Hi,

 

You might have insufficient privileges to access a specific page/tool or you have a problem with your account. Please contact PTC Account Support through Web Account Case Logger for help.

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