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I need some quick help - I have a user who is heading out of the country for a week to go onsite at a customer location.
The Creo license that he borrowed shows up correctly in PTCstatus. The borrowed license starts Creo 2.0 immediately when the laptop is NOTconnected toany network. However, if he is on his home network or any miscellaneous network, Creo startup hangs.
Has anyone else seen this? It acts like the license is tied to the LAN but I know he was on the wireless network when he borrowed the license so the license should be tied to the wireless card.
Is there anyone out there who is more familiar with license borrowing who might be able to give me some troubleshooting tips?
Thanks in advance!
Joanna Bruner