cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Community Tip - Learn all about the Community Ranking System, a fun gamification element of the PTC Community. X

Translate the entire conversation x

Can't enter product key during installation

taw9492
2-Explorer
2-Explorer
‎Jul 30, 2017 05:31 PM
‎Jul 30, 2017 05:31 PM

Can't enter product key during installation

Hello, 

during installation of Creo I am not able to input my product key. I have deleted the previous PTC files and tried running as an admin and nothing has worked. 

Thanks

 

EDIT: I have deleted the license in the attached picture and that has not helped either

Labels:
Preview file
41 KB
0 Kudos
Notify Moderator
1 REPLY 1
Mahesh_Sharma
22-Sapphire I
22-Sapphire I
(To:taw9492)
‎Aug 01, 2017 09:04 AM
‎Aug 01, 2017 09:04 AM

Try sending an email at academicsupport@ptc.com for support. 

 

Notify Moderator
Announcements
NEW Creo+ Topics: PTC Control Center and Creo+ Portal

Contact Community Management
Top Tags