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T
taw94921-Visitor
1-Visitor
July 30, 2017
Question

Can't enter product key during installation

  • July 30, 2017
  • 1 reply
  • 1532 views

Hello, 

during installation of Creo I am not able to input my product key. I have deleted the previous PTC files and tried running as an admin and nothing has worked. 

Thanks

 

EDIT: I have deleted the license in the attached picture and that has not helped either

1 reply

M
Mahesh_Sharma22-Sapphire I
22-Sapphire I
August 1, 2017

Try sending an email at academicsupport@ptc.com for support. 

 

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