Cannot drag green line anywhere in model tree

[SG_10581646]

I am using Creo Parametric Release 7.0 and Datecode7.0.6.0

When using CREO Parametric I cannot drag the green line in the model tree anywhere. When I try I get a red circle with a line through it.

[hhiller]

Data needed for investigation. So a PTC case has been opened.

[MartinHanak]

Hi,

please read following pages

https://community.ptc.com/t5/3D-Part-Assembly-Design/Move-quot-Insert-Here-quot-Line/m-p/846794
https://community.ptc.com/t5/3D-Part-Assembly-Design/Insert-here-green-not-working/m-p/844160
https://www.ptc.com/en/support/article/cs372602

[MichaelW]

This is usually the case when another dashboard is (still) open.

Example: The Model Tree has limited functionality while a new feature (e.g. Extrude) is being created and the dashboard is waiting for user input and confirmation. After confirming, creating the new feature and closing the dashboard, the INSERT HERE bar can be moved again.

[hhiller]

Use blue line for sublevels and green line for top level. See https://www.ptc.com/appserver/cs/view/solution.jsp?n=CS386385

[hhiller · Accepted solution]

Update to the Dell Display manager solved the issue.