Creo has suddenly stopped working on our Windows 7 machines.

[psmyth]

The error is (-16) cannot read data from license server system.

It was working last week and I’m not aware of any changes – but obviously something has changed! 

We can Telnet to the licencse location

7788@actsrv1.  I’ve checked the license expiry date & it’s ok.  The MAC address still matches the one in the license.

Any help appreciated …

Pat

[BenLoosli]

Reboot the license server. Something has gone wrong with the software talking to your worker machines.

[MartinHanak]

Hi,

run ptcstatus.bat on server machine (and also on client machine) to see if license manager is running.

Also you can check status of one of the following services:

• FLEXlm server for PTC
• lmadmin_ptc

MH