Error : License request failed for feature

[nprajwal]

Hi there,

I installed creo 3.0 student edition first without using the lisense file. (by skipping it). after that, i installed the license file with the simple entry option. But i'm getting this error. Please help me out.

I've attached a screenshot of this.

[MartinHanak · Accepted solution]

Hi,

license information is included in psf-file located in <Creo3_loadpoint>\Creo 3.0\Mxxx\Parametric\bin directory.

To create psf-file you can run reconfigure.exe located in the same directory.

The default file name is parametric.psf. This file contains following lines:

ENV=PTC_D_LICENSE_FILE-=PATH_TO_YOUR_LICENSE_FILE

You have to substitute PATH_TO_YOUR_LICENSE_FILE with real path.

ENV=CREOPMA_FEATURE_NAME=LICENSE_NAME ()

You have to substitute LICENSE_NAME with real name located on INCREMENT line inside the license file.

Martin Hanak

[MartinHanak]

Hi,

the complete text of an error message is written in std.out file. Upload it.

Martin Hanak

[nprajwal]

Hi, I did reconfigure the parametric.psf using reconfigure.exe. The content is as follows..

ENV=PTC_D_LICENSE_FILE-=C:\ProgramData\PTC\Licensing\BK400407EDSTUDENTUNICL_license.dat

ENV=CREO_APP=PMA

ENV=CREOPMA_FEATURE_NAME=CREOPMA_Student3 ()

and i think this is proper. But i couldn't find the std.out file. can you please tell me where to locate it?

[MartinHanak]

Hi,

std.out is create in Start in directory by default (see Properties of Creo shortcut).

You can also use Windows Search to locate std.out.

Martin Hanak

[nprajwal]

Got it.

Files reads as follows

License request failed for feature

Requesting CREOPMA_Student3 ...

C:\ProgramData\PTC\Licensing\BK400407EDSTUDENTUNICL_license.dat: (-8) Invalid (inconsistent) license key.

Displaying status for license file: C:\ProgramData\PTC\Licensing\BK400407EDSTUDENTUNICL_license.dat

License In Use Free Version Expire Date SCN

------- ------ ---- ------- ----------- -----

CREOPMA_Student3 Uncounted 34.0 12-mar-2016 Student3 Locked to: 84-4B-F5-DB-B2-4D

CREOLAY_Student3 Uncounted 34.0 12-mar-2016 Student3 Locked to: 84-4B-F5-DB-B2-4D

CREODMA_Student3 Uncounted 34.0 12-mar-2016 Student3 Locked to: 84-4B-F5-DB-B2-4D

[nprajwal]

Hey there,

It worked after reconfiguring the application. (not the one which was in the parametric folder). I used the setup file and opted reconfigure option in that. Then i selected all the applications in that list and viola, it worked! Thanks for help.

[jshore]

can you explain how you did that because im having the same problem