Licences créo 5

[ROCHE_ERIC]

Bonjour,

Je souhaite installer le nouveau fichier de licence sur mon serveur en 64bit mais lorsque je charge le fichier, il marque que le serveur est déconnecté (lors de l'installation du service de licence)

vous pouvez me contacter  pour résoudre le problème.

[BenLoosli]

You may need to upgrade the license manager software.

[Mahesh_Sharma]

@ROCHE_ERIC 

I hope you are updating the license manager with new license file, not simply replacing the existing license copy with new one. 

[ROCHE_ERIC]

I have asked to PTC to generate a new licence file for my new server with mac adress

When I chose the licence file the setup send me that is inacccesible

[Mahesh_Sharma]

@ROCHE_ERIC 

Which version of Flexnet is installed on server? 

Server OS?

[ROCHE_ERIC]

flex11.14.1.2_x86e_win64 on Windows 2016 server

[Mahesh_Sharma]

@ROCHE_ERIC 

Check if you have Microsoft Visual C++ #### Redistributable installed on machine. Check the appropriate version (#### ) for your server.  

[ROCHE_ERIC]

I have installed Visual C++ and that is the same problem

[Mahesh_Sharma]

@ROCHE_ERIC 

Ok, install Microsoft Visual C++ 2010 Redistributable and Microsoft Visual C++ 2015 Redistributable both on machine. 

[ROCHE_ERIC]

Ok I have installed the 2 versions and that not match