Preview Model button lost from File Open window

[ptc-1920637]

I am using Creo Parametric Release 11.0 and Datecode11.0.3.0

The Preview File button has disappeared from the File Open window. I use this feature all the time. Please advise how to restore the function. I have searched the config options but no luck. Thanks.

[tbraxton]

Are you sure the files were saved in a manner to support the preview functionality? Is preview functionality not working on all files or just on some?

Previewing is available for files saved in a version of Creo Parametric that supports previewing.

•Objects appear in the Preview window as they were saved. For example, if the layer for datum curves was blanked when the file was saved, that layer is blanked in the preview.

[Mahesh_Sharma · Accepted solution]

Hello @ptc-1920637 

You may need to enable toolbar in File > Open dialog box. 

As shown in image RMB > Browse Toolbar to enable Preview. 

https://www.ptc.com/en/support/article/CS410314 

I hope this will help.

Thanks.