ProductView 9.1 M020 (Express, Lite, Professional) crashes

[mhanak2]

ProductView 9.1 M020 (Express, Lite, Professional) crashes in Windows XP SP3 Czech Edition. Lite, Professional ... SW crashes immediatelly after launching. Express ... SW launches successfully, crash appears during Exit. In Windows XP SP3 English Edition, the SW works well. I appreciate any tip, how to solve the problem. Martin Hanak mhanak@cogras.cz mhanakptc@seznam.cz
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[ptc-2664205]

We have both SP2 and SP3 on our XP machines and i tested IE6, IE7 and IE8. What we have found so far is that all 3 machines where ProE is installed the ProductView is crashing, All other machines which dont have ProE, works fine independent of which SP or which IE. Maybe it could be a path to check out for PTC.

[MartinHanak]

Problem is resolved in ProductView 9.1 M030

[ptc-2664205]

Thanks. Great news

[ptc-2664205]

Unfortunately we didnt manage to get it to work with M030 build 12, we have the same issue as before.

[HaraldHengstenb]

We have a similar problem here with 9.1 M030 build 12. On three XP SP3 machines we can only start PV once after the system is bootet. Then after closing PV an open again it freezes forever. We start PV from Product Point 1.1

[ptc-2664205]

We have found that the issue is on a little bit older Dell computers with Quadro 1400 Graphic card or earlier. PView 9.1 M020 and M030 dont work on this machines, But an earlier version: PView 9.0 M080 seems to work as i should. We tested the latest driver from Nvidia and the latest from Dell, it didn't help.