Creo Parametric 4.0 embedded chromium_browser display issue with Windows 10 scale larger than 10

[Mat]

As per this thread - same problem

Yes, I can confirm that this issue is present again in 8.0.1.0

Oddly, the scaling seams only to appear, when a browser window is pop-out (e.g. you click a link, that opens a new window with Windchill).

But this instantly scales also the content of the docked window.

(before and after)

I tried the solution/workaround described by llie, but unfortunately this did not solve the problem.

[Mat]

so, some weeks later. 

Does ptc have the intention to address this issue?

Is there a other solution than "crossing fingers and hoping for 8.0.2.0"?

[VladimirN]

Have you previously reported this to the technical support? "Case Logger": https://www.ptc.com/en/support/case-logger

[Mat]

Sorry, but I have no access to that (Support via support provider).

[RandyJones · Accepted solution]

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@Mat wrote:

As per this thread - same problem

Yes, I can confirm that this issue is present again in 8.0.1.0

Oddly, the scaling seams only to appear, when a browser window is pop-out (e.g. you click a link, that opens a new window with Windchill).

But this instantly scales also the content of the docked window.

(before and after)

I tried the solution/workaround described by llie, but unfortunately this did not solve the problem.

---

I can confirm the same issue with 8.0.1.0. I have also just downloaded 8.0.2.0 and the issue seems to be fixed.

PTC has updated the embedded browser version:

• Creo Parametric 8.0.0.0 and 8.0.1.0
  • chromium version 85.0.4183.121
• Creo Parametric 8.0.2.0
  • chromium version 91.0.4472.124

Which you can get by doing a chrome://version in the url bar of the embedded browser or see the ptc article CS187581

https://www.ptc.com/en/support/article/CS187581

[LawrenceS]

@RandyJones,

Last year we had zooming issue but ended up just switching back to IE.  However, I think during last testing I played around with the Win10 compatibility options on the Windows Properties of the file/shortcut and it may have had some positive effect...

Now we are looking at Chromium again but don't yet have a system that I can reproduce it on for testing purposes.