Let's see if you guys are better than the PTC Support...
I put in a support request Monday morning for help moving my license.
It is now well into the afternoon of Thursday.
I receive the new license files this morning.
I go to the reconfigure.exe file and I drag the license into the field and it request to log in to PTC.
I enter what I know is valid login information and the reconfigure application issues the error:
"PTC Installation Assistant has stopped working"
And upon selecting "close program", the reconfigure dialog disappear.
Back story; I need to send my Lenovo P70 in for service.
I installed an old harddrive in a replacement Dell M6600 meaning that Creo 2 and Creo 3 are already installed.
It just needs the license updated.
THIS SHOULDN"T TAKE 4 DAYS AND COUNTING!
