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Community Tip - Visit the PTCooler (the community lounge) to get to know your fellow community members and check out some of Dale's Friday Humor posts! X

lost licence

gdewsnap
1-Newbie
1-Newbie
‎Apr 05, 2018 01:58 PM
‎Apr 05, 2018 01:58 PM

lost licence

My computer crashed so I lost everything. However, Creo 3 program was stored on an external drive but without a licence, stored on the computer, I have no idea of how to regain my licence. Can anyone help.

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2 REPLIES 2
BenLoosli
23-Emerald II
23-Emerald II
(To:gdewsnap)
‎Apr 05, 2018 02:04 PM
‎Apr 05, 2018 02:04 PM

Student or commercial license?

Contact PTC license services and they can generate a new license.

 

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VladimirN
24-Ruby II
24-Ruby II
(To:gdewsnap)
‎Apr 06, 2018 04:30 AM
‎Apr 06, 2018 04:30 AM

You can open a new support case for PTC's technical support here: https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log

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