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Hello,
Hi Tim,
Is this is a 5.0 build of the Mail extension? If not, you will need to download the latest release of the Mail extension which is available from the
Downloads
page.Thanks,
Adam
Adam,
Downloading the Mail extension from the download page gets me a mail extension with a minimum Thingworx version of 4.0. This newly downloaded extension also gives me the same error. Is there a separate 5.0 Mail Extension that just hasn't been uploaded yet?
Also is there a list of what breaking changes there are for extensions between 4.2 and 5.0? Mail is the only one I've had issues with using the existing extensions I had installed previously.
Tim,
Provided you downloaded the Mail extension from the 5.0 Downloads page, you should have the 5.0 release of the Mail Extension (disregard the minimumThingWorxVersion). I was able to import the Mail extension successfully using Java 7 (1.7.0_55) and Tomcat (7.0.54). Please verify that you are meeting (and not exceeding) our system requirements (i.e. ThingWorx does not support Java 8 or Tomcat 8).
If you're still having issues, I'll setup a meeting to troubleshoot.
– Adam
Was this resolved? I am having the same issue.
Thingworx version 4.2.0.41
Tomcat version 7.0.62
JVM version 1.7.0_79