8.4 Installation

[vieirac1]

Hello,

Please, asking for help and guidance,

I am installing TWX 8.4 with H2 on a Windows 7 computer and I have no license yet,

I have installed Java, Tomcat, but after following the installation manual for TWX, when I try to open the webpage, I get the 503 error attached,

Please, any tips here?

Tks,

Chris

[vieirac1]

Seems there is an issue with a password,

See attached logs

[vieirac1]

Here is the error:

2019-04-28 18:42:46.301-0300 [L: ERROR] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: main] [message: Improper value found for model provider configuration password, system cannot start without valid password]

[AnnaAn]

Hi,

Please provide your platform-settings.json file to see if any misconfiguration there.

Thanks,

Br,

Anna

[yanchen · Accepted solution]

Hi,

Please check article CS303205 to modify your platform-settings.json, then restart Apache Tomcat service