Community Tip - Visit the PTCooler (the community lounge) to get to know your fellow community members and check out some of Dale's Friday Humor posts! X
"Server error. Please confirm, if your portal environment is running"
Solved! Go to Solution.
https://pp-2108182053lk.portal.ptc.io/Thingworx/Runtime/index.html?master=PTC.FSU.COREUI.MenuConfiguration.MasterContainer_MS&mashup=PTC.FSU.COREUI.MenuConfiguration.MasterContainer_EP&appKey=072bdfe6-7c51-468d-a237-a3de91c526c0&x-thingworx-session=true#master=PTC.FSU.COREUI.MenuConfiguration.Master...
View solution in original post
Hello @暉林_10081367 ,
Is this instance hosted by PTC Cloud? If so, it will be necessary to open a case for the Cloud team with the URL of the affected instance.
Regards
Bhawna
