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Community Tip - Did you get called away in the middle of writing a post? Don't worry you can find your unfinished post later in the Drafts section of your profile page. X

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Asset management

se1
8-Gravel
8-Gravel
‎Mar 29, 2018 12:17 AM
‎Mar 29, 2018 12:17 AM

Asset management

Hi,Remote access is not displayed in asset management.What should be done to resolve this problem?

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A_Macierzynski
15-Moonstone
15-Moonstone
(To:se1)
‎Apr 05, 2018 08:27 AM
‎Apr 05, 2018 08:27 AM

Hi,

 

I would check few things:

1. If Remote Thing is connected.

2. If Remote Thing has Tunneling enabled.

3. If Remote Thing is implementing specific Thing Shapes: TW.RSM.ManagedAsset &

TW.RSM.ThingShape.Asset. (Those shapes are already in TW.RSM.Template.AssetWithTunnelsAndFileTransfer  or TW.RSM.Template.AssetWithTunnels )

 

Let me know about progress.

Adam

 

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