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I import an extension into TW, and I want to delete that, but I can not access to manage list as follows.
And I tried to delete from extension fold, then restarted the server, but still can not import new one.
I have no idea how to delete the extensions clearly.
Hi qiqiang Zhang,
What is the ThingWorx version? Database type? OS? tomcat version?
Is it a newly installed version or upgraded from previous version.
If it was upgraded; was the upgrade process of export and then import to new version was followed?
If you are not able to view the Extension Manager Page; it is probably because their is some error in some extension.
You can try following to resolve this issue (Only if it's not a Production instance).
Take an export of all entities and data. In a fresh install of ThingWorx; import all the extensions that existed in the previous version. Then import the entities and the Data.
I just upgraded tw from 7.2 to 7.4 , progress in unbantu, tomcat is 8.0.33,
and I can access to by [server address]/Thingworx/Runtime/index.html#master=ThingWorxMonitor&mashup=ExtensionManagerListing but not the manage icon。
It's a bug of TWX 7.4 apparently. On the previous version, the link of Extension Manager is
[server address]/Thingworx/Runtime/index.html#master=ThingWorxMonitor&mashup=ExtensionManagerListing
Hi Quang-Dung Ngo,
[server address]/Thingworx/Mashups/ExtensionManagerListing
should actually redirect to
[server address]/Thingworx/Runtime/index.html#master=ThingWorxMonitor&mashup=ExtensionManagerListing
automatically.
But it does not
Hi Ankit, normally yes. But it's not the case on TWX 7.4
Hi Quang-Dung Ngo,
I have ThingWorx 7.4.0 on my local instance and it works fine for me. I get redirected to [server address]/Thingworx/Runtime/index.html#master=ThingWorxMonitor&mashup=ExtensionManagerListing on opeing the Extension Manager page.
Maybe some setting changed on your instance after the Entity/Data import.
So, does all the redirection (Mashup to Runtime) not working for you in ThingWorx 7.4
Did you check the extension manager before importing Extensions and entities/Data?
The Extension Manager worked fine before updating to 7.4. Here are the errors on TWX 7.4 when I open the Extension Manager from the menu.
Errors:
2017-03-30 17:16:24.869
ERROR
[context: com.thingworx.webservices.context.HttpExecutionContext@5b7bc3e7][message: Redirect failed]
Administrator
c.t.w.BaseService
http-nio-8080-exec-4
2017-03-30 17:16:24.868
WARN
[SECURITY FAILURE Anonymous:null@unknown -> /ExampleApplication/IntrusionDetector] Bad redirect location: /Thingworx/Runtime/index.html#mashup=ExtensionManagerListing
Administrator
IntrusionDetector
http-nio-8080-exec-4
2017-03-30 17:16:24.867
WARN
[SECURITY FAILURE Anonymous:null@unknown -> /ExampleApplication/IntrusionDetector] Invalid input: context=Redirect, type(Redirect)=^\/test.*$, input=/Thingworx/Runtime/index.html#mashup=ExtensionManagerListing
Administrator
IntrusionDetector
http-nio-8080-exec-4
2017-03-30 17:16:24.867
ERROR
[SECURITY FAILURE Anonymous:null@unknown -> /ExampleApplication/HTTPUtilities] Bad redirect location: /Thingworx/Runtime/index.html#mashup=ExtensionManagerListing
Administrator
HTTPUtilities
http-nio-8080-exec-4
There are also other errors that I only see on TWX 7.4 after updating:
2017-03-30 18:19:08.225
WARN
Failed to get any reservations
SuperUser
c.t.s.s.f.e.ReservationReclaimer
pool-11-thread-1
2017-03-30 18:19:08.224
WARN
[c3p0] Another error has occurred [ org.postgresql.util.PSQLException: This connection has been closed. ] which will not be reported to listeners!
SuperUser
c.m.v.c.i.NewPooledConnection
pool-11-thread-1
2017-03-30 18:19:08.224
ERROR
[message: [2,002] No connection. Contact the administrator.]
SuperUser
c.t.p.p.PostgresModelExceptionTranslator
pool-11-thread-1
2017-03-30 18:19:08.223
WARN
[c3p0] A PooledConnection that has already signalled a Connection error is still in use!
SuperUser
c.m.v.c.i.NewPooledConnection
pool-11-thread-1
I already opened a support case for all these errors (and other ones). I'm still waiting for answer.
Thanks
Based on Quang response:
try to change the url from
[server address]/Thingworx/Mashups/ExtensionManagerListing
to
[server address]/Thingworx/Runtime/index.html#master=ThingWorxMonitor&mashup=ExtensionManagerListing