Can't display data in mashup when I change thingworx server Ip

[csun-21]

Can't display data in mashup when I change thingworx server Ip,I add a new grid it display. I don't know why? Please help me, thanks

[ankigupta]

Hi cyril sun​,

Did you restart the tomcat too after the Ip change?

[csun-21]

Thingworx Server was installed in vmware,I have restart it.

[AnnaAn]

Hi Sun,

Did you install PostgreSQL version of Tomcat? Did you install PostgreSQL on different server? and if so please try to change the platform-settings.json file accordingly after the ip change, and restart Tomcat again as Ankit suggested.

Br,

Anna

[supandey]

Cyril, how are you getting the data is this from a local DataTable Thing or is it from an external database?

[csun-21]

hi,from an external database(mysql)

[supandey]

Is the connectivity working fine for the existing service connecting to the external database? Could you also share the application log when you try to view the "old" grid data

[csun-21]

Maybe I use a template(the template extends MysqlServer template) to config the database infomation.I modify the each thing to use msqlServer Template,then it's ok.

[supandey]

Agree with you cyril sun​ I think with that it will be easier for you to manage the configurational changes