Collection - image render bug

[Christian_S]

I have a CollectionWidget in an Mashup which shows things. Than I made Mashups for selected and unselected entries on which the thingname is passed. After the Loaded the GetAvatarURL() is called which puts the thing avatar to an image widget, therefore i now see the thing avatar on each collection entry.

But now when I change the selection sometimes the picture of another avatar is shown as avatar.

For example I have Machines "Square","Circle" and "Triangle".

Collection:

"Square"

"Square"

"Circle" --> Selected

"Square"

"Triangle"

When I now select the second entry which is a "Square" thing, the avatar of "Circle" is shown/rendered on this item.

The difference between red and black square is just a css style for blackandwhite. But as you can see the Thingsymbol changed to the avatar of the squarething :-(

What should/can i do now to fix this behaviour? For me it seems like a rendering latency which is causing this problem.

[Christian_S]

It seems to be a problem caused by the "load/unload" feature. When I set it to "Load all" this problem seems to be solved.

Anyone has an idea?

[slangley]

Hi @Christian_S.

What version of ThingWorx are you running?  Is the behavior the same across browsers?

Regards.

--Sharon

[Christian_S]

Currently we are working with ThingWorx 8.4.1-b2126

Same behaviour on Firefox, Chrome, IE.

It seems to me like something which could be caused by lazy async loading, on which data is requested for every entry and than given back async to a position which has been internaly changed due to load/unload feature and is than written to the wrong entry.

[slangley]

Hi @Christian_S.

We have an internal case open for this issue which is currently under review.  Once we have updated information, I will post it here.

Regards.

--Sharon

[slangley]

Hi @Christian_S.

Just an update on this issue.  It has been reviewed by engineering and accepted as a bug.  It is targeted for a future release of the product.

Once we have confirmation of the targeted release, I will post it here.

Regards.

--Sharon

[slangley · Accepted solution]

Hi @Christian_S.

Please be advised that this issue was addressed in the most recent releases of the product:  ThingWorx 8.5 and 8.4.6.

Regards.

--Sharon