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Connect to Thingworx failed

Level 5

Connect to Thingworx failed

Hi all,

I am following this tutorial to connect Thingworx Industrial Connectivity to Thingworx Foundation. But I have an error:

error1.PNG

This is Thingworx Foundation:

error2.PNG

Please help me fix this error!

Thanks all,

 Quang Tu

 

6 REPLIES 6

Re: Connect to Thingworx failed

Hello @tunq1,

 

Could you disable "Trust self-signed Certificates" & "Trust all certificates" and try ?

 

Regards,

VR

Re: Connect to Thingworx failed

Hi @Velkumar,

 

Thank for your answer, I disabled "Trust self-signed Certificates" & "Trust all certificates". But it still does not work for me!

error1.PNG

Regards,

tunq1

Re: Connect to Thingworx failed

Are you able to browse to your ThingWorx server using this URL?

http://localhost:7777/Thingworx

 

Is the Application Key (appKey) a valid one created on your server and not expired? 

Highlighted

Re: Connect to Thingworx failed

Hi @alsmith,

 

I tried it and it did not work. Application Key is valid and unexpired.

 

Regards,

tunq1

Re: Connect to Thingworx failed

Hi @tunq1.

 

You mentioned using an App Key but that would not be required for accessing Composer via the browser.  Can you provide more details around your method for connecting?

 

If you are unable to access Composer via the browser, you will need to troubleshoot that issue before trying to connect KEPServerEX.   The following logs may provide more insight into the cause of your issues:

 

 \ThingworxStorage\logs

<tomcat_home>\logs

 

Regards.

 

--Sharon

Re: Connect to Thingworx failed

Hi @tunq1.

 

Have you been able to resolve your issue?  If so, we would love for you to either select one of the previous responses or post your solution here, for the benefit of others who may have the same issue.  Please remember to mark the appropriate response as the Accepted Solution.

 

Regards.

 

--Sharon