Data is not reaching the Thingworx platform

[sbt]

Hello Soumya,

I am facing similar issue, although i increase the limit to 100000.

Can you please let me know how we can confirm that the count is reaching the limit.

we are pooling sensor data from the device using a windows service and sending it on to the thingworx platform.

since the data pooling is @ every 30 seconds and the no. of properties that are updated at the same time is huge, i am not sure is that what is causing the issue. 

can you provide more details.

Thanks

[Soumya15]

Hi sbt,

1. You can view the threadCount here on the TWX platform Monitoring>Subsystems>WS Execution Processing

:

 Also, please share more details on how are you sending data to the TWX platform. Is it twWrite to properties ?

Are you parsing the properties the moment they reach platform. Please share more details.

Regards,

Soumya

[mgoel]

@sbt

Could you please check the @Soumya15 post and reply on this.

Thanks in advance.

Regards-Mohit

[Soumya15]

Hi Mohit,

We continued here : https://community.ptc.com/t5/ThingWorx-Developers/Data-is-not-reaching-the-Thingworx-platform/m-p/580811#M32270

Regards,

Soumya

[mgoel]

@Soumya15

Thanks for the information.

[slangley]

Hi @sbt.

If you have found a solution to this problem, please post it here and mark it as the Accepted Solution.  Or if the previous response provided by @Soumya15 answered your question, please mark that as the Accepted Solution.

Regards.

--Sharon