Data store integrity violation error occurred when create a thing

[htran-21]

Hi,

What is going on? Other things are created successfully, except THING_120573

JavaException: java.lang.Exception: Unable to create thing: THING_120573 : [1,002] Data store integrity violation error: [Error occurred while accessing the model provider.]

Any help would be greatly appreciated.

Remarks, SpotlightSearch returns nothing, GetGhostEntities returns an empty array, however thing_model table contains a row with that name.

My Bests,

Hung Tran

[cmorfin]

Hi @htran-21 

Thank you for the details.

It appears then that you isolated why you are getting the persistence violation error.

There is trace of that Thing inside the database and so a new one with same name cannot be created.

It appears that they has been some kind of corruption here.

I would advise to open a case to Technical Support to ensure this is cleared in a safe way.

Kind regards

Christophe