Email notification from smtp.office365.com server

[vi1]

Hi, 

I am planning to implement mail notification from office365 srever.

I have given below configurations

SMTP server and port : smtp.office365.com, Port:587

Pop3 server and port: outlook.office365.com, 995.

Please find the attached screenshot for configuration.

I am getting below error if try to send message using "sendmessage" service.

"Error retrying to send an email to valid recipients after invalid ones caused a failure, or failure to send an error email about this event: 530 5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM [BYAPR07CA0078.namprd07.prod.outlook.com]_"

I have used Main extension 3.6.0 version

Anyone knows what is this error?. Could you help me on how to use the office365 server to send the E-mails.

Thanks&Regards,

Latha

[Constantine]

Well, where's your username and password? Just scroll down in that list

/ Constantine

[vi1]

Thank you for response.

Yes, I have given user name and passport. Also, given timeout values.

Earlier I am using our own smtp server. Now we are planning to move office 365 server.

Regards,

Latha

[PaiChung]

The message looks like the Server is rejecting Thingworx (anonymous) from sending the message.

Probably need to look into your mail server security settings etc.

[vi1]

Hi,

I have given Outlook username and password to send the E-mails.

Is this related to port enable "587" in Outlook settings?.

Is there any other configuration on Outlook server?.

Could any one provide the steps to configure the Office365 server to receive the mail notification?

Thanks&Regards,

Vidyullatha

[Constantine]

@vi1, do you also enable TLS? Do you use correct "from" address? On Outlook side you need to enable SMTP on port 587, yes.

[vi1 · Accepted solution]

Thank you for response.

I have given correct "from address" (outlook username)  and also enabled TLS.

I did not enable SMTP  port 587  on outlook side. 

Thanks&Regards,

Latha

[PaiChung]

Great, does that mean your issue has been resolved? can you please mark your entry as Solved? Thanks!

[Constantine]

@vi1, then check this out: https://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook-mso_winother/client-was-not-authenticated-to-send-anonymous/d405bcb0-f40c-42fa-b1b2-477597100123

/ Constantine