Error creating trial

[HG]

Hallo,

I have an issue creating a server for the 30-day Evaluation.

By pressing the button "create server" an error "Error creating trial" occurs and no server is created.

Any ideas how to solve this problem?
Thank you very much!

[slangley]

Hi @HG.

I have reached out to the team that supports these instances, and will post an update here once more information is known.

Regards.

--Sharon

[slangley · Accepted solution]

Hi @HG.

When did you try to create your trial?  I was advised there was a problem last week that was resolved, but if you're still having an issue, we will need to look further.  Perhaps, you can try again.

Regards.

--Sharon

[HG]

Hi @slangley,

thank you very much for your support! I tried earlier today, yesterday and the day before yesterday - always with the same error notification.

Shortly after your response it finally works and trial is created without error - although I haven't changes a thing. It seems like the problem was solved somewhere in the system.

Anyway, now everything is fine and again thanks for your support, @slangley .

Best regards