Extension Exception: ExtensionPackageImportPolicy

[Aditya1702]

Hi Everyone,

I have update the platform-settings file stil I am facing the package import policy issue:

Error: Extension Exception: ExtensionPackageImportPolicy: ExtensionPackage upload attempted while import disabled. Check the ExtensionPackageImportPolicy

Can anyone help me.

Best Regards

[Rocko]

Have you restarted the server after making the changes?

[Aditya1702]

Hi @Rocko ,

Thanks for your reply.

I am new to ThingWorx can you please tell me how to restart the server.

[Rocko · Accepted solution]

For one you could restart the whole machine.

A bit more lightweight would be -if you are on Windows- to go to Services and restart the Tomcat for your ThingWorx installation.

[Aditya1702]

Hi @Rocko ,

Thanks a lot it worked!!!