Failed to start Thingworx

[mkumar2]

Hi team,

suddenly Thingworx stopped running getting below error.

 Failed to load FlxCore library. Ensure it's in PATH (Windows) or LD_LIBRARY_PATH(other platforms) or set with the VM arg, -Djava.library.path. Error message : com.flexnet.licensing.DllEntryPoint.entry([B)I

even we set the setenv.sh to CATALINA_OPTS="$CATALINA_OPTS -Djava.library.path=/usr/share/tomcat8.5/8.5.13/webapps/Thingworx/WEB-INF/extensions"

please get back soon.

[dupatel]

@mkumar2 This seems related to the other existing thread  - 

https://community.ptc.com/t5/ThingWorx-Studio/not-able-to-login-to-thingworx-composer/m-p/548088#M3149

Please provide details as requested and advise on the latest error you are getting.

-Durgesh

[dupatel]

@mkumar2: I believe your entry in setenv.sh is not correct and should be something like as below -

export JAVA_OPTS="-Djava.library.path=/usr/share/tomcat8.5/8.5.13/webapps/Thingworx/WEB-INF/extensions"

-Durgesh

[benparker2707]

Seems that you have a 32 bit version of Tomcat (note how the path is x86). Please uninstall your tomcat, download a 64 bit version, and install from there.

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[jamespslab]

Seems that you have a 32 bit version of Tomcat (note how the path is x86). Please uninstall your tomcat, download a 64 bit version, and install from there.

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[slangley]

Hi @mkumar2.

If one of the previous responses answered your question, please mark the appropriate one as the Accepted Solution for the benefit of others with the same question.

Regards.

--Sharon