File Validation failed (From EMS server to Thingworx Repositry)

[mnaeem]

Hi,

I'm copying the csv file from EMS to Repository in Thingworx. So often in Application Log I'm seeing these kind of errors.

I think it is because of conflict between (1. copying file in Thingworx Repository and 2.another program is updating the same file at the same time).

Is there any idea?

Thank you!

Muhammad Naeem

[raluca_edu]

Hi,

What version of EMS are you using? It is possible to be a defect corrected in the latest version of EMS.

Best regards,

Raluca Edu 

[mnaeem]

Thank You @raluca_edu 

I'm using SP6 also attached.

It transfers the file but after showing these errors many times.

[raluca_edu]

Hi,

Latest version is 5.4.7, but if you are saying the file is modified while it is transferred, then it is normal that checksum to be modified also.

An approach will be to  transfer file after modification is complete or somehow avoid file modification while in transit.

Regards,

Raluca Edu

[mnaeem]

Thank You @raluca_edu ,

Where can I find the latest version 5.4.7.

Exactly, I'm copying the file which is updating by another program.

Is there a way to use some kind of exception in order not to see these kind of errors in the Application Log?

Best Regards,

Naeem

[raluca_edu · Accepted solution]

Hi,

Please find latest version of EMS  on PTC Support Portal:

A way to solve the issue is to add a sleep in the service that is waiting for the modification of file to be finished, only after that the file should be transferred.

Hope it helps,

Raluca Edu

[mnaeem]

Thank You @raluca_edu ,

Basically I don't have any information about that file like when it start modifying or stop modifying.

I'll try using try catch, if possible.

Best Regards,

Naeem

[slangley]

Hi @mnaeem.

If you have found a solution to your issue, please feel free to post it here and mark it as the Accepted Solution for the benefit of others on the community.

Regards.

--Sharon