Foundation Installation Issue: "Could not verify Java"

[AgriSense]

Hello forum,

I'm trying to install Foundation and keep getting this error soon after the PTC logo appears on the screen: "There has been an error. Could not verify java, please install the required Java version." This is on windows 7, so I tried on my other machine on windows 10, with same result.

Using the latest version of Java - 1.8.0_191.

Am I meant to roll back the Java installation?

[PaiChung]

Not sure when the check happens, but usually this is 'configured' when Tomcat is installed.

You may want to check your configuration and make sure Tomcat is properly pointed to java

or else check your Environment variables to see what the java path is.

[slangley · Accepted solution]

Hi @AgriSense.

Make sure you are running 64-bit java.  You can review the system requirements here.

Regards.

--Sharon

If my response has answered your question, please mark it as the Accepted Solution, for the benefit of others who may have the same question.

[mgoel]

@AgriSense

Hope you are doing good. Could you please confirm if the issue has been resolved.

If yes, please mark the answer as accept as solution for the future reference. Thank you in advance.

Regards-Mohit Goel

[OldBigOne]

Did you get an answer to this? I am having the same issue. I am running Java 8.0.1910.12

[OldBigOne]

Resolved the issue by installing Jave SE Development Kit 8.0.1910.12

Originally I had only installed Java and not Java Development kit

[slangley]

Hi @AgriSense.

Just wondering if you had found a solution to your issue.  If one of the previous responses helped you to resolve it, please mark the appropriate one as the Accepted Solution for the benefit of others who may encounter the same issue.

Regards.

--Sharon

[garryp123]

Try this version-->

Java_Development_Kit_(64bit)_v8.0.1910.12

works for me