How to increase Remote Service Time out

[Velkumar]

Hi,

I'm trying to execute remote service via Federation subsytem. When I try to execute service I'm getting timeout error 

Error executing service ServiceName. Message :: Timed out APIRequestMessage [requestId: 28, endpointId: -1, sessionId: -1, method: POST, entityName: *THING@HOST, characteristic: Services, target: TargetServiceName] - See Script Error Log for more details.

I have modified script timeout value as 300 seconds in platform-settings.json file. Still I'm facing timeout issue.

Could any one help me to solve this issue.

Thanks in advance. 

/VR

[smainente · Accepted solution]

Hello,

Can you try to increase the "Amount of time a request will wait for the response message before timing out (secs)" on the WSCommunicationsSubsystem  (on the instance that is calling the service).

WSCommunicationsSubsystem > Configuration > WebSocket Communication Settings > Amount of time a request will wait for the response message before timing out (secs)

[Velkumar]

Thanks a lot. It works fine after modifying configuration.

/VR