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Inherited subscription is not working in thingworx

Hrishabh.Sharma
11-Garnet

Inherited subscription is not working in thingworx

I inherited a subscription from thing shape to thing and event is "AnyAlert". but the subscription is not invoking code, which i written in subscription.
Thingworx version, which i using:--- ThingWorx 9.3.16-b2636 

Can anyone assist me to resolve this issue.


Hrishabh Sharma

ACCEPTED SOLUTION

Accepted Solutions

-Check the logs for messages that the subscription couldn't be executed, some queue is full or similar.

-Check the alert is working by looking into the Alert Summary (Monitoring)

-Check the subscription is active (Subscription Info>Active)

View solution in original post

4 REPLIES 4

-Check the logs for messages that the subscription couldn't be executed, some queue is full or similar.

-Check the alert is working by looking into the Alert Summary (Monitoring)

-Check the subscription is active (Subscription Info>Active)

Issue resolved.

 

Hi @Hrishabh.Sharma 

For the benefit of others who might encounter the same situation, could you please detail what was the issue and how you resolved it?

apologize @VladimirRosu 
I will remember in the future.

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