Is that correct that some Thingworx services stopped?

[eyli]

I have Thingworx 8.4 installed on a Windows server machine and it looks works fine. But I noticed some services stopped. I have attached the screen shot with these services. Can anyone help explain if this is acceptable?

[raluca_edu · Accepted solution]

Hi,

It depends how you installed Thingworx.

Usually , if Tomcat and DB is stopped, Thingworx would not work.

Try to refresh services, are these really corresponding to your Platform?

Please check/attach Application.log to look for potential errors.

Thanks,

Raluca Edu

[eyli]

Thanks for response. Yes that's what I am using. I installed Thingworx foundation at first. Then I installed Thingworx for Manufacturing Application. 

[eyli]

Thanks for your help. I think the question I submitted should be reconsidered. I should close this ticket.

[slangley]

Hi @eyli.

Based on your last post, it's unclear if you still have an issue.  Please let us know if assistance is still needed.

Regards.

--Sharon

[eyli]

It's resolved. Thanks very much. Let's close this ticket.