Issue in Permissions for File Transfer subsystem copy service

[harpreetk]

Hi,

I am facing permissions issue while using File Transfer Subsystem Copy service execute as below :

Error message is as follows:

Error: CopyInternalError:Not authorized for ServiceInvoke on CancelFileTransfer in RepositoryName - See Script Error Log for more details.

Internally Copy is failing because the remote thing is not connected that is fine but it internally calls CancelFileTransfer  service which I cannot find in FIleRepository. How I can assign run time permission for this service.

Thanks,

Harpreet

[raluca_edu · Accepted solution]

Hi,

Try to follow the solution from here: https://www.ptc.com/en/support/article/CS283477

(I know it is not related to the Copy service, but could be a solution).

Hope it helps,

Raluca Edu

[harpreetk]

Hi Raluca,

The link you provided was helpful. I have provided permission to this service for "Things" collection and it worked fine.

Many Thanks,

Harpreet