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Hi,
I was upgrading the license of 8.2 in a machine as it was expired. When I generated a new license and replaced it in Platform folder, it got ignored. After multiple attempts, the licensing was not successful. I formatted the whole installation and re installed ThingWorx 8.2 and when I tried to put the license , keyword password was generated but license request file was not generated.
How can I resolve this? I have attached the application log.
Solved! Go to Solution.
There are a couple of things to note about ThingWorx licensing:
Now that you know where to look for the Device ID, please generate a new license file and let us know if you still have issues.
Regards.
--Sharon
There are a couple of things to note about ThingWorx licensing:
Now that you know where to look for the Device ID, please generate a new license file and let us know if you still have issues.
Regards.
--Sharon
If the previous response answered your questions, please mark it as the Accepted Solution for the benefit of others with the same issue. If you are still having issues, please provide answers to the questions in the previous post so we can assist further.
Regards.
--Sharon