Log Error

[yasmalik]

I tried to access logs from a new user it showed nothing only red line has been shown please help me to resolve this issue

[mnarang]

Make sure you have Visibility/Design Time/RunTime permission set for that particular user on Log collections in the platform .

Thanks ,

Mukul Narang 

[yasmalik]

 I gave  all the permissions in the logs as well but it does not work

[mnarang]

When you are viewing the log page ,can you press F12(network tab) and see what's the issue in permission/service execution ?

Thanks ,

Mukul Narang 

[yasmalik]

thanks all are working fine but the thingworx monitor master mashup does not show tabs for status ,extension etc. it only shows log

[slangley · Accepted solution]

Hi @yasmalik.

The 8.4 version of the product does not display the information in the same way as previous versions.  Here are some screenshots showing where you can find most things.

Please let us know if you have additional questions.  Otherwise, if your question has been answered, please mark the appropriate response as the Accepted Solution.

Regards.

--Sharon