cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Community Tip - When posting, your subject should be specific and summarize your question. Here are some additional tips on asking a great question. X

Marketplace tools? Can't find support ticketing..

modell
1-Newbie

Marketplace tools? Can't find support ticketing..

I don't know the correct place for this so I am posting for most people to see so that someone can direct it accordingly.

Marketplace Tools page is very broken...

Screen Shot 2017-09-07 at 1.18.46 PM.png

6 REPLIES 6
CRArko
17-Peridot
(To:modell)

Hi, Mark.

I see the same thing. I'll try to find out what's going on.

-- Craig A.

modell
1-Newbie
(To:CRArko)

Thanks Craig.

Do you know of ticket system that should be used for this kind of problem on the website?

CRArko
17-Peridot
(To:modell)

Hi, Mark.

I do not. First time I've ever seen this. I'll try to find out about that as well.

Thanks,

-- Craig A.

Hi Mark,

It seems like the link you provided has extra text on the end of the URL. The link you provided is https://marketplace.thingworx.com/toolshttp:// and does result in a broken page.

When I remove that extra text and go to ThingWorx IoT Marketplace, I see the page just fine.

ThingWorx IoT Marketplace.png

cc: Craig Arko

The issue does seem to be resolved now. I did see it without any extra text added in the URL.

Perhaps some maintenance was taking place.

Mark, can you verify it works okay for you now?

-- Craig A.

cc:

CRArko
17-Peridot
(To:modell)

Final point: I've been informed there really isn't any direct ticketing system to report this kind of event, so just let us know here in the Community and we'll contact the appropriate people.

Thanks,

-- Craig A.

Top Tags