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Missing installation and troubleshooting guides

SOLVED
Amethyst

Missing installation and troubleshooting guides

Hi
It seems that under https://developer.thingworx.com/resources the above guides are missing.
How can we obtain them?
1 ACCEPTED SOLUTION

Accepted Solutions

Re: Missing installation and troubleshooting guides

5 REPLIES 5

Re: Missing installation and troubleshooting guides

You can find the thingworx installation guide in the thingworx help center:

http://support.ptc.com/help/thingworx_hc/thingworx_8_hc/en/index.html#page/ThingWorx%2FHelp%2FGettin...

Re: Missing installation and troubleshooting guides

So there is no specific guide for the trial installer? Does JAVA_HOME need to be defined? Should the JDK bin be in the PATH?

Anyway, the two links I pointed out before are broken and must be fixed, or removed.
Highlighted

Re: Missing installation and troubleshooting guides

Hello Alessio, 

Yes, as it seems unfortunately the two links are broken at the moment. I just tried the installation of the trial and for me setting JAVA_HOME and JDK in PATH was not necessary.

Re: Missing installation and troubleshooting guides

Hi @Alessio.

 

The installation documentation for the trial versions can be found here.

 

The foundation installers available in the Help Center are for licensed versions of the products--not trials.

 

Regards.

 

--Sharon

 

Re: Missing installation and troubleshooting guides