Missing installation and troubleshooting guides

[Alessio]

Hi
It seems that under https://developer.thingworx.com/resources the above guides are missing.
How can we obtain them?

[serler]

You can find the thingworx installation guide in the thingworx help center:

http://support.ptc.com/help/thingworx_hc/thingworx_8_hc/en/index.html#page/ThingWorx%2FHelp%2FGetting_Started%2FInstallingandUpgrading%2FInstallation%2Finstallation_overview.html%23

[Alessio]

So there is no specific guide for the trial installer? Does JAVA_HOME need to be defined? Should the JDK bin be in the PATH?

Anyway, the two links I pointed out before are broken and must be fixed, or removed.

[serler]

Hello Alessio, 

Yes, as it seems unfortunately the two links are broken at the moment. I just tried the installation of the trial and for me setting JAVA_HOME and JDK in PATH was not necessary.

[slangley]

Hi @Alessio.

The installation documentation for the trial versions can be found here.

The foundation installers available in the Help Center are for licensed versions of the products--not trials.

Regards.

--Sharon

[slangley · Accepted solution]

Hi @Alessio.

These links may also be helpful:

https://developer.thingworx.com/en/resources/guides/foundation-windows-install-guide

https://developer.thingworx.com/en/resources/guides/foundation-linux-install-guide

Regards.

--Sharon