Community Tip - You can change your system assigned username to something more personal in your community settings. X
When I try to download extension or access partner features on the PTC website I get the message that my account is not authorised, could you please advise what I need to do to fix this.
Thanks
Jan
Hi Jan,
We're looking into this issue. Is there anything I can help you with while we work on getting this issue resolved?
Regards,
Adam