Problem installing thingworx trial version on Windows

[Sri1]

Hi,

I am trying to install Thingworx Foundation Trial version. I have installed java JDK and set system variable. But I am still getting error. Please find the attached image.

Regards,

Sri1

[slangley]

Hi @Sri1.

Which version of the Java JDK was installed?  Did you validate the system requirements before running the installer?

Regards.

--Sharon

[Sri1]

Hi Sharon,

Java version: 14.0.2 64-bit (Have attached the image for your reference)  

We have meet the system requirements

.

Regards,

Sri1

[slangley · Accepted solution]

Hi @Sri1.

You are running an unsupported version of java.  We only support java 8.

Please let me know if you have additional issues.

Regards.

--Sharon

[jman87]

Hi @Sri1 

Whether your related  Trial License has been expired？ Please check the installation logs for more information:

• Linux: /tmp/bitrock_installer.log
• Windows: C:\Users\Username\Appdata\Local\Temp\bitrock_installer.log

Best Wishes!

Teresa

[Sri1]

Hi Teresa,

I don't think that's the issue. I am attaching the log. 

Regards,

Sri1