Problems in Remote Access & Control Application ?

[mpatel-21]

Hello Expert ,

I have facing a problem in Remote Access & Control Application ,

Error Like After click on Remote Access & Control  Icon in Mashup

Overview of Project :

I want to access remote system from thingworx , for that i developed EMS application which is run on Remote device and it is working perfectly Below is the code

ClientConfigurator config = new ClientConfigurator();

  config.setUri(args[0]);

  config.setAppKey(args[1]);

  config.ignoreSSLErrors(true);

  // Ensure tunnels are enabled for this example

  config.tunnelsEnabled(true);

  try {

  ConnectedThingClient client = new ConnectedThingClient(config);

  VirtualThing myThing = new VirtualThing(ThingName, "Tunnel Example", client);

  client.bindThing(myThing);

  client.start();

  while (!client.isShutdown()) {

  Thread.sleep(5000);

  }

  } catch (Exception e) {

  e.printStackTrace();

  }

Above code is working and connecting to My Thingworx Below in figure show that connection property is true.

All setting match with : Tunneling with ThingWorx and an Edge Device

But Facing a problem after click on Remote Device icon Shown Error like first Figure.

If you have any idea about this issue Please let me know.

Thanks,

Mayank

[Aanjan]

Mayank, I see that there's an extra / adding to the end of Thingworx in your URL. In your RemoteThing (with the Tunnel Template), navigate to the Configuration section and clear out the App URI if you have anything in that field.

[mpatel-21]

Ravi , I checked with remove / but not working ...

http://localhost:8080/Thingworx/tunnel/wsadapter.jsp?remoteThingName=TunnelThing&tunnelName=vnc&logLevel=WARN&listenPort…

Please let me know.

[Aanjan]

Can you post the configuration on your RemoteThing?

[mpatel-21]

[Aanjan]

Yep, so clear out the App URI section and retry. Just to make sure, if you go to the Configuration section in the TunnelSubsystem, does the 'Public port used for tunnels' match the port where ThingWorx is running?

[mpatel-21 · Accepted solution]

Thanks Ravi , I resolved the problem using "ThingWorx Asset Manager" ​Use Asset Remote Transfer things for Remote System from Windows machine to Thingworx Mashup.

[sselva]

Hi Ravi, I'm facing the same Issue so I dint want to open a new thread. Its working in "Thingworx Asset Manager" but while following step in mentioned in https://community.thingworx.com/docs/DOC-3306  for tunnelling, the  wsadapter.jnlp file is not downloading in tomcat9.0.0. In another system where tomcat 8.0.3 is installed, I'm able to download wsadapter.jnlp and run it. My AppURI section is cleared and 'Public port used for tunnels' match the port where ThingWorx is running

[Aanjan]

Swathi, I don't believe Tomcat 9 is supported yet. The minimum required version is 8.0.33.