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Refilling connections on [endpoint 15, uri: ws://************/Thingworx/WS] failed : null

vijay5
10-Marble

Refilling connections on [endpoint 15, uri: ws://************/Thingworx/WS] failed : null

Hello Team,

 

Need some help on Federation connection

 

when GetSubscriber status service from publisher is called the below status is shown

 

 

And getting the below error from thingworx application logger

 

Refilling connections on [endpoint 15, uri: ws://***.***.***.***/Thingworx/WS] failed : null

 

Any help will be greatly appreciated.

 

Thanks,Regards,

Vijayasanthi

4 REPLIES 4

Hi,

Review any defined Federation subscribers in FederationSubsystem and verify that the server information is correct 

go to FederationSubsystem on composer under Subsystems to verify the configurations

check for port number

ensure if firewall is not blocking any connection

ensure the same modifications are applied to server.xml file( tomcat directory) as well.

vijay5
10-Marble
(To:rosharma)

Can you please elaborate on the below point

 

ensure the same modifications are applied to server.xml file( tomcat directory) as well.

talking about port number to be mentioned in server.xml file

If ThingWorx hosted by PTC Cloud then Port number should be 8443

same modification is done in server.xml located at <Tomcat_Home>/conf/server.xml to get the ThingWorx Port number

slangley
23-Emerald II
(To:rosharma)

Hi @vijay5.

 

If the response provided by @rosharma allowed you to resolve your issue, please mark it as the Accepted Solution for the benefit of others with the same question.

 

Regards.

 

--Sharon

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