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SSL certificate issues

xiaoqw
15-Moonstone

SSL certificate issues

https://ptc.com/en/support/article/CS193947

Hi, 

Just now I follow this SSL Certificate guide until Step B in Manufacturing Apps. But after that, my original thingworx cannot open and SSL certificate also cannot open. how to figure it out? And how to set my own port number? 

 
 
 
1 ACCEPTED SOLUTION

Accepted Solutions
PaiChung
22-Sapphire I
(To:xiaoqw)

In the connector port section there is the 'active' one which says 8080, you can either change that one, or comment it out (or leave it active for now so 8080 port will still work)

and if you look a little further down, there is a commented out 8443 one, that is the one you'd change

View solution in original post

6 REPLIES 6
PaiChung
22-Sapphire I
(To:xiaoqw)

This part sets the port

<!--
<Connector port="8443" protocol="HTTP/1.1" SSLEnabled="true"
maxThreads="150" scheme="https" secure="true"
clientAuth="false" sslProtocol="TLS" />
-->

So you should now browse to Thingworx at https://<server>:8443/Thingworx/FormLogin/Welcome note HTTPS vs. HTTP, also the usual default is  443 which allows you to use https://<server> without calling out the port

xiaoqw
15-Moonstone
(To:PaiChung)

hi @PaiChung ,

 

Actually I cannot find this part in server.xml. should I add on? Now I have a problem want to ask you. should I install another apache tomcat and java or just using them under Thingworx folder. And this is my situation now: 

 
xiaoqw
15-Moonstone
(To:PaiChung)

@PaiChung ,

Can you record a simple instruction about how to configure SSL certificate within thingworx? I try to follow this resource but cannot work. thank you

PaiChung
22-Sapphire I
(To:xiaoqw)

server.xml is in <tomcat>/conf

it should even have a 'commented' line that shows the SSL port

xiaoqw
15-Moonstone
(To:PaiChung)

hi @PaiChung ,

just because I cannot find this code, I ask for help. I install thingworx manufacturing apps. belowed picture is default server.xml. Could you tell me which part should I change?WeChat Screenshot_20191101092310.png

PaiChung
22-Sapphire I
(To:xiaoqw)

In the connector port section there is the 'active' one which says 8080, you can either change that one, or comment it out (or leave it active for now so 8080 port will still work)

and if you look a little further down, there is a commented out 8443 one, that is the one you'd change

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