Skip to main content
X
xiaoqw1-Visitor
1-Visitor
October 29, 2019
Solved

SSL certificate issues

  • October 29, 2019
  • 1 reply
  • 3835 views

https://ptc.com/en/support/article/CS193947

Hi, 

Just now I follow this SSL Certificate guide until Step B in Manufacturing Apps. But after that, my original thingworx cannot open and SSL certificate also cannot open. how to figure it out? And how to set my own port number? 

 
 
 
Best answer by PaiChung

In the connector port section there is the 'active' one which says 8080, you can either change that one, or comment it out (or leave it active for now so 8080 port will still work)

and if you look a little further down, there is a commented out 8443 one, that is the one you'd change

1 reply

P
PaiChung22-Sapphire I
22-Sapphire I
October 30, 2019

This part sets the port

<!--
<Connector port="8443" protocol="HTTP/1.1" SSLEnabled="true"
maxThreads="150" scheme="https" secure="true"
clientAuth="false" sslProtocol="TLS" />
-->

So you should now browse to Thingworx at https://<server>:8443/Thingworx/FormLogin/Welcome note HTTPS vs. HTTP, also the usual default is  443 which allows you to use https://<server> without calling out the port

X
xiaoqw1-VisitorAuthor
1-Visitor
October 31, 2019

@PaiChung ,

Can you record a simple instruction about how to configure SSL certificate within thingworx? I try to follow this resource but cannot work. thank you

P
PaiChung22-Sapphire IAnswer
22-Sapphire I
November 1, 2019

In the connector port section there is the 'active' one which says 8080, you can either change that one, or comment it out (or leave it active for now so 8080 port will still work)

and if you look a little further down, there is a commented out 8443 one, that is the one you'd change

    Terms & ConditionsAccessibility statement