TWX_Salesforce_Connector_ExtensionPackage location
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TWX_Salesforce_Connector_ExtensionPackage location
I'm attempting to connect to SalesForce through ThingWorx 8.0.0-b11 but I'm having trouble finding the TWX_Salesforce_Connector_ExtensionPackage that is described in this support document: ThingWorx Converge Help Center. I have Utilities installed but I've been unable to locate anything related to a SalesForce connector or another extension that I can install. Additionally, the document mentions a dependency on another extension that aids in Authentication.
Thank you.
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Extensions
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Confirmed, the documentation for ThingWorx 7.x needs to be updated to match. The extension is no longer available.
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There is a support ticket opened on the same issue/question. I will update this thread once we get a definite answer. Seems like this might be a non-existent extension used as an example but the documentation is worded poorly to reflect that.
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There is also reference to a SalesForce resource in the Utilities Installation Guide regarding updating utilities. I cannot find any of these resources within the Composer environment either:
• Salesforce ○ PTC.Resource.CRM.SalesforceAccountResourceProvider, TWUTL: ResourceProvider ○ PTC.Resource.CRM.SalesforceAccountDataShape, TWUTL: ResourceProvider ○ PTC.Resource.CRM.SalesforceContactResourceProvider, TWUTL: ResourceProvider ○ PTC.Resource.CRM.SalesforceContactDataShape, TWUTL: ResourceProvider
Found here: http://support.ptc.com/WCMS/files/172616/en/ThingWorxUtilitiesInstall.pdf on Page 25
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I just reached out to the Utilities product owner to get some clarification on this.
I recall we did have a marketplace salesforce integration extension at some point in the past but stopped supporting it.
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Confirmed, the documentation for ThingWorx 7.x needs to be updated to match. The extension is no longer available.
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Thanks for looking into that. I'll explore using the ContentLoaderFunctions instead.
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Since the connector is no longer available I went through the REST API of Salesforce and wrote up a step-by-step that takes care of authenticating, adding records, retrieving records, and updating records. If anybody else is struggling with connecting, they can find that guide here:
Connecting to Salesforce with ThingWorx - EAC Product Development Solutions
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This is great! Thank you.